Returns
Dear Customer,
If you wish to return, get a refund, or exchange your product, please use this form and guide. Please be aware that this shall happen within 14 days after you received the product. The jewelry shall always be returned in the same condition as it was received and in the original boxing.
Please do as following:
1. Please fill out the return form.
2. Pack the jewelry as originally packed
3. Attach the return paper and original invoice in the package.
4. Return the product to:
Stone Copenhagen
SANDTOFTEN 12 c/o BALLING BRANDS ApS
2820 Gentofte
Denmark
Click here to download the return paper
When we receive the return packet, we will process your request as soon as possible. The money will be refunded to the credit card originally used to place the order.